Shipping policy

Shipping Partner

We ship all orders through Bosta, our trusted delivery partner, to ensure fast and reliable service across Egypt.

 


 

📍 Shipping Areas

We currently deliver to:

  • All Governorates of Egypt covered by Bosta

  • Major cities, towns, and serviceable rural areas

If your area is not supported, Bosta will notify us and we will contact you to arrange an alternative.

 


 

⏱ Delivery Time

Estimated delivery times after your order is confirmed:

  • Cairo & Giza: 1–3 business days

  • Alexandria & Delta: 2–4 business days

  • Upper Egypt: 3–7 business days

Delivery times may vary during holidays or high-volume periods.

 


 

💰 Shipping Fees

Shipping fees are calculated based on your location and will be shown at checkout.

Fees may vary for remote or hard-to-reach areas according to Bosta’s pricing.

 


 

🚚 Order Tracking

Once your order is shipped, you will receive:

  • A tracking number via SMS or email

  • A link to follow your order directly through Bosta’s tracking system

 


 

📦 Delivery Attempts

Bosta will attempt to deliver your package up to 3 times.

If delivery is unsuccessful:

  • Your order will be returned to us

  • You may need to pay an additional shipping fee for re-delivery