Shipping policy
Shipping Partner
We ship all orders through Bosta, our trusted delivery partner, to ensure fast and reliable service across Egypt.
📍 Shipping Areas
We currently deliver to:
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All Governorates of Egypt covered by Bosta
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Major cities, towns, and serviceable rural areas
If your area is not supported, Bosta will notify us and we will contact you to arrange an alternative.
⏱ Delivery Time
Estimated delivery times after your order is confirmed:
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Cairo & Giza: 1–3 business days
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Alexandria & Delta: 2–4 business days
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Upper Egypt: 3–7 business days
Delivery times may vary during holidays or high-volume periods.
💰 Shipping Fees
Shipping fees are calculated based on your location and will be shown at checkout.
Fees may vary for remote or hard-to-reach areas according to Bosta’s pricing.
🚚 Order Tracking
Once your order is shipped, you will receive:
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A tracking number via SMS or email
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A link to follow your order directly through Bosta’s tracking system
📦 Delivery Attempts
Bosta will attempt to deliver your package up to 3 times.
If delivery is unsuccessful:
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Your order will be returned to us
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You may need to pay an additional shipping fee for re-delivery





